We plan to quickly recover and resume business operations after a significant business disruption and to respond by safeguarding our employees and firm property, making a financial and operational assessment, protecting the firm's books and records, and allowing our clients to continue to transact business. In short, our BCP is designed to permit our firm to resume operations as quickly as reasonably possible, given the scope and severity of the significant business disruption.
The plan addresses: data back up and recovery; security, mission critical systems; financial and operational assessments; alternative communications with customers, employees, regulators, custodians and our independent money managers; an alternate physical location for employees to conduct operations; regulatory reporting; and assuring our clients prompt access to their funds and securities if we are unable to continue our business.
The custodian firms and the independent investment managers used by our firm back up many of our important records in geographically distributed areas. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by each of our various custodians that their objectives are to restore their own operations and be able to complete existing transactions and accept new transactions and payments within a reasonable period of time. Your orders and requests for funds and securities could be delayed during this period.
Significant business disruptions can vary in their scope, such as only our firm, the neighborhood where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In event of a disruption to only our firm, the building housing our firm, or our city, we will transfer our operations to a nearby site in Saratoga County. We expect to recover and resume business as quickly as circumstances allow. In a disruption affecting our entire region, we may not be able to recover and resume business until the regional disruption has been remedied. In either situation, we plan to continue in business, and resume normal operations as quickly as possible. If possible we will notify you through our web site at www.wealth.us.
All accounts opened through WealthPro are held and maintained at other institutions referred to as custodians. In the event of an emergency should you not be able to contact WealthPro, you may access your accounts by contacting the custodian for your account(s) directly. A list of our most commonly used custodians is attached. Please remember that during ordinary circumstances, it is preferable to have WealthPro place instructions with the custodians on your behalf.
The following is contact information for the custodian firms most frequently utilized by clients of WealthPro®, LLC. These contact numbers may change occasionally. We recommend you review your custodian's account statements and keep a list of the account numbers and contact information provided on those statements.
| ISS/Fiserv | 800.345.6280 |
| Pershing Advisor Solutions, LLC | 877.870.7230 |
| Exeter Trust Company | 585.325.1129 |
| American Skandia | 877.875.6450 |